Privacy Policy

Last updated: October 5, 2025

1. Introduction

Softerint Technology OPC Private Limited ("Softerint", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our web hosting, cloud services, and related offerings (collectively, the "Services").

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, billing address, payment information, and other details you provide when creating an account or purchasing Services.
  • Usage Data: Information about how you interact with our Services, such as IP addresses, browser type, pages visited, and usage patterns.
  • Content: Data you upload or store using our Services, such as website files, databases, or cloud storage content.
  • Technical Data: Logs, server activity, and other technical information necessary to operate and secure our Services.

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our Services.
  • Process payments and manage your account.
  • Communicate with you about your account, updates, or support issues.
  • Monitor and prevent security threats, fraud, or abuse.
  • Comply with legal obligations and enforce our Terms of Service.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist us in providing the Services, such as payment processors or data centers, under strict confidentiality agreements.
  • Legal Authorities: When required by law, regulation, or legal process, or to protect our rights, users, or others.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to a successor entity.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, firewalls, and secure server environments. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information.
  • Object to or restrict the processing of your information.
  • Request portability of your data.
  • Withdraw consent, where applicable.

To exercise these rights, please contact us via our Support page.

7. Data Retention

We retain your personal information only as long as necessary to provide the Services, comply with legal obligations, or resolve disputes. Content you store with our Services (e.g., website files) is retained until you delete it or your account is terminated.

8. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.

9. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

10. International Data Transfers

Your information may be processed in countries outside your jurisdiction, including India, where our servers are located. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our website. Your continued use of the Services after such changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us via our Support page.