Terms of Service

Last updated: October 5, 2025

1. Acceptance of Terms

By accessing or using the services provided by Softerint Technology OPC Private Limited ("Softerint", "we", "us", or "our"), including but not limited to web hosting, cloud storage, content delivery network (CDN), managed WordPress, VPS hosting, dedicated servers, and related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use our Services.

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our Services. By using our Services, you represent and warrant that you meet these eligibility requirements.

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

4. Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. Prohibited activities include, but are not limited to:

• Using the Services to host or distribute illegal content, including copyrighted material without authorization.
• Engaging in activities that disrupt or interfere with the Services, such as hacking, spamming, or distributing malware.
• Using excessive resources that negatively impact other users' experience.
• Attempting to gain unauthorized access to our systems or networks.

5. Service Availability

We strive to provide reliable and uninterrupted Services but do not guarantee that the Services will be available at all times. We may perform maintenance, upgrades, or other actions that may temporarily affect Service availability. We are not liable for any downtime or data loss resulting from such actions.

6. Payment and Billing

Fees for our Services are outlined on our Pricing page. You agree to pay all applicable fees for the Services you use. All payments are non-refundable unless otherwise stated. We reserve the right to suspend or terminate your account for non-payment.

7. Termination

We may suspend or terminate your access to the Services at our sole discretion, with or without notice, if you violate these Terms or engage in activities that harm our systems, users, or reputation. You may terminate your account at any time by contacting our Support team.

8. Intellectual Property

All content, trademarks, and intellectual property associated with the Services are owned by Softerint or our licensors. You retain ownership of any content you upload or create using our Services, but you grant us a non-exclusive, worldwide, royalty-free license to use, store, and process such content to provide the Services.

9. Limitation of Liability

To the fullest extent permitted by law, Softerint shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services. Our total liability for any claim shall not exceed the amount you paid for the Services in the preceding 12 months.

10. Governing Law

These Terms are governed by the laws of India, without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts of [City], India.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes via email or through our website. Your continued use of the Services after such changes constitutes your acceptance of the updated Terms.

12. Contact Us

If you have any questions about these Terms, please contact us via our Support page.